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FAQ

SIZING 

I'm not sure which model is right for me. Can you help?

If you have specific fit questions, contact us! We can help guide you through our product offerings and find something that works best for you. The Topo customer service team is available M-F 9am-5pm EST. Call us at 07 3289 6560 or email us at sales@injinji.com.au

I'm interested in inclusive sizing. Do you have a guide for that? 

Yes! The size charts located on each of our shoe product pages include sizing equivalent guidelines.

Do all Topo models fit the same? 

All Topos are designed with the same distinctive fit - secure through the heel and mid-foot with a generous toe box. Every model has been designed with a unique function in mind, and as such, may offer a different fit and feel. We would encourage you to check out our style guide for more information on the differences between our models. If you need more information or just prefer to speak to a human, please do not hesitate to call our customer service team at 07 3289 6560

Do Topos run “true to size”? 

Topos are ergonomically designed to follow the natural shape of the foot - secure through the mid-foot and heel, with plenty of room for the toes to spread. Topos run true to size and we recommend trying your usual athletic shoe size when trying Topos for the first time. In the case you purchase a shoe on our website that doesn’t fit, don't worry, you can go to sales@injinji.com.auwithin 30 days of your purchase to exchange your order for the right size for free!

 

GENERAL INQUIRY

Do you have any recommendations for alternate lacing options? 

Anyone who has tried Topo Athletic knows that our shoes follow the natural shape of the foot: plenty of room for the toes to spread and a secure mid-foot and heel. If you require additional fit adjustments, alternate lacing allows you to customise to your unique foot type. Check out our recommended lacing options here!

Do I have to run a certain way in Topos?

All Topo models are designed with little or no heel-to-toe drop. We believe that this encourages proper loading and weight distribution during the gait cycle, resulting in a more natural, efficient stride. This does not mean that you have to change the way you run. However, we believe that all runners can benefit from natural running form, regardless of footwear. This means: running in a way that emphasises tall posture, loading under your centre of gravity, and slightly leaning at the ankles.

Of course there’s more to it than that! That is why we partnered with a premier resource for running form and mechanics called ACU Running. Click the link to check out how ACU-Running could make a serious positive impact on your running! Their page on our website contains videos detailing everything from common running form failures and how to correct them, to detailed instructions on specific exercises that will help you improve your running form.

Are Topos Vegan? 

We do not use any latex or animal products as materials or adhesives for our Vegan models. The Rekovr is our only non-Vegan model, made using an ethically sourced wool/poly blend.

Are Topos waterproof? 

We offer a single waterproof shoe at this time. The Hydroventure is our first ever waterproof trail running shoe, which we released in early 2016. Using eVent fabrics DVdryLT, our team engineered the lightest waterproof trail running shoe on the market today! All other Topos are designed to be lightweight and breathable, using airy mesh materials that are not waterproof.

How do I clean my Topos? 

Do not machine wash or dry. Remove insoles and laces and use a damp sponge and mild soap or detergent to remove any mud and dirt. Rinse with warm water and air dry away from direct sunlight or heat sources. Extreme, direct heat can cause bonding agents to fail or materials to lose their functional properties.

 

BECOME A DEALER

How can I become a dealer? 

If you own a brick and mortar running, outdoor, sporting goods, or shoe specialty store and are interested in carrying the Topo line, please send an email with relevant information and store website to sales@injinji.com. A representative in your territory will follow up with more information.